Notice of Privacy Practices

1. Introduction

Edison Care Pharmacy is committed to protecting the privacy and security of your protected health information (PHI). We understand that information about your health and medical care is personal, and we take our responsibility to safeguard it seriously.

This Notice of Privacy Practices explains how we may use and disclose your protected health information, your rights regarding that information, and our legal responsibilities under applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. Information We Collect and Maintain

We may collect and maintain information about you that is necessary to provide pharmacy services and support your healthcare. This information may include:

• Your name, address, telephone number, and date of birth.
• Prescription and medication records.
• Information provided by your prescribing healthcare provider.
• Health insurance and payment information.
• Medical history and relevant health information.
• Information about your pharmacy services and communications with us.

We limit the use and disclosure of your information to purposes permitted by law and necessary for our operations and services.

3. How We May Use Your Health Information

We may use and disclose your protected health information for certain purposes without obtaining a separate written authorization when permitted by law.

Treatment

We may use your information to provide pharmacy services, process prescriptions, coordinate with your healthcare providers, and help support your treatment.

Payment

We may use or disclose your information to obtain payment for medications and services, process insurance claims, verify coverage, and determine eligibility for benefits.

Healthcare Operations

We may use your information for activities necessary to operate our pharmacy, including quality assessment, staff training, business administration, and compliance activities.

4. When We May Share Your Information

We may disclose your protected health information in certain situations allowed or required by law, including:

• With healthcare providers involved in your treatment and care.
• With health plans and insurance companies for payment and coverage purposes.
• With business associates who perform services on our behalf under appropriate privacy and security agreements.
• With public health authorities when required or permitted by law.
• For health oversight activities authorized by law.
• In response to certain legal proceedings, court orders, or lawful government requests.
• To prevent or lessen a serious and imminent threat when permitted by law.
• For other purposes specifically permitted or required by law.

5. Uses and Disclosures Requiring Your Authorization

Certain uses and disclosures of your protected health information require your written authorization unless an exception applies under applicable law.

For example, uses and disclosures involving certain marketing activities, the sale of protected health information, or other activities requiring authorization under HIPAA will not be made without your written permission.

You may revoke an authorization in writing at any time, except to the extent that we have already relied on it.

6. Your Rights Regarding Your Health Information

You have certain rights regarding the protected health information that we maintain about you. These rights may include:

Right to Access

You may request to inspect or obtain a copy of certain health information we maintain about you, subject to applicable law.

Right to Request an Amendment

You may request that we correct or amend information you believe is inaccurate or incomplete. We may deny your request in certain circumstances permitted by law.

Right to Confidential Communications

You may request that we communicate with you about your health information in a specific way or at a particular location.

Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your health information. We are not required to agree to every request, except where applicable law requires us to do so.

Right to an Accounting of Disclosures

You may request a list of certain disclosures of your protected health information made by us, subject to legal exceptions.

Right to a Copy of This Notice

You may request a paper copy of this Notice of Privacy Practices at any time, even if you have agreed to receive it electronically.

Right to Choose a Personal Representative

If someone has legal authority to act on your behalf, that person may exercise certain privacy rights for you as permitted by law.

To exercise your privacy rights or raise a concern, please contact Edison Care Pharmacy using the contact information provided below.

7. Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your protected health information.
• Provide you with this notice describing our legal duties and privacy practices.
• Follow the terms of the notice currently in effect.
• Notify affected individuals following a breach of unsecured protected health information when required by law.
• Use and disclose your information only as permitted or required by applicable law.

8. Specially Protected Health Information

Certain types of health information may receive additional protections under federal or state law. These protections may apply to specific records or services, including certain substance use disorder treatment records, mental health records, or other specially protected information.

Where additional legal protections apply, we will handle the information according to the requirements of the applicable law.

9. Terms and Complaints

Terms of This Notice

This Notice of Privacy Practices describes our privacy practices and legal responsibilities regarding your protected health information. The terms of this notice apply to the information maintained by Edison Care Pharmacy as required by applicable law.

Filing a Privacy Complaint with Us

If you believe your privacy rights have been violated, you may submit a complaint to Edison Care Pharmacy. You will not be retaliated against for filing a complaint.

Please contact us using the information in the Contact Us section of this notice so that we can direct your concern appropriately.

Filing a Complaint with the U.S. Department of Health and Human Services

You also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You can find information about submitting a complaint through the official Office for Civil Rights website: HHS Office for Civil Rights – Filing a Complaint .

You may also contact the Office for Civil Rights by mail at:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201

10. Changes to This Notice

We reserve the right to change this notice and make the revised notice effective for protected health information we maintain, as permitted by law.

The updated notice will be made available upon request and posted on our website when applicable.

Please refer to the current version of this notice for the latest information about our privacy practices.

11. Contact Edison Care Pharmacy

If you have questions about this notice, wish to exercise your privacy rights, or want to submit a privacy-related concern, please contact us.